SHIPPING POLICY

Free shipping over £50 is limited to the UK only.

All our products are sent untracked and unsigned for. If this is something you'd like then please select it, in the check out.

RETURN POLICY

If you decide you don’t want the goods and you return them after 14 days we will be pleased to exchange or refund the goods for other choices to the same value within 14 days of you receiving the goods.

Powerful Organic are not responsible for paying the cost of return to us. Please contact julia @powerfulorganic.com if you intend to return goods. Items must be in good condition and in a condition that will allow us to resell them. If the 14 day period passes we have the right to refuse exchange of your unwanted items.

Faulty / Damaged Goods

Faulty or damaged goods can be exchanged for the replacement items or a full refund. Please contact us via email at julia@powerfulorganic.com. The damaged product will be replaced as soon as possible if available. If not an alternative will be offered. If you do not want a replacement please let us know and we will refund the cost of the damaged products. We may need photographic evidence of the damaged goods and occasionally we may want to collect the damaged products from you.

When goods are faulty we will investigate the problem and report back to you.

PAYMENT METHOD

You can choose either PayPal or Pay via your Bank card suing stripe. All your payment details are secured by Paypal security or Stripe online Security.

WHOLESALE INQUIRIES

If you'd like to know more about our products and enquire about wholesale, please contact julia@powerfulorganic.com 

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